Verizon Up is Verizon’s customer loyalty program that provides various perks and benefits to Verizon customers. One of the most popular perks offered through Verizon Up are tickets to concerts, sporting events, and other exclusive experiences. This often leaves many wondering if it is possible to resell Verizon Up tickets if you can no longer attend the event.
The short answer
Generally speaking, reselling Verizon Up tickets is prohibited by the terms and conditions of the program. The tickets provided through Verizon Up are non-transferable and cannot be resold. Doing so would violate the terms of service and could potentially result in your Verizon Up membership being revoked.
The long answer
While the terms of Verizon Up expressly prohibit reselling tickets obtained through the program, the reality is a bit more nuanced. There are a few key factors to consider when looking at reselling Verizon Up tickets:
It is against the Verizon Up terms of service
As mentioned, the Verizon Up terms and conditions clearly state that tickets offered through the program are non-transferable and cannot be resold. This is the official policy of Verizon Up. By reselling tickets, you would be violating the terms you agreed to when signing up for and using Verizon Up benefits.
Verizon does not allow ticket transfers
Unlike some other ticket providers, Verizon does not have a mechanism to officially transfer or resell a ticket you can no longer use. The tickets are tied specifically to your Verizon Up account. So even if you wanted to legitimately transfer the ticket to another person, there is no approved way to do this through Verizon systems.
You may be able to resell, but risk account termination
While Verizon prohibits reselling Up tickets, there is no technological restriction to prevent you from doing so. For high demand tickets, you may be able to resell them through third party ticket resale platforms or in private sales. However, this would be a clear violation of the Verizon Up terms of service. If Verizon discovers you reselling tickets, they reserve the right to terminate your Up membership entirely.
Reselling could lead to tickets being canceled
Verizon states that any tickets suspected of being resold could be canceled altogether. So if you resell an Up ticket and the buyer attempts to use it, there is a chance Verizon could cancel the ticket entirely if they determine it was resold against the terms of the program.
You’d be profiting off a benefit intended for you
The intent of Verizon Up is to provide benefits and perks to Verizon customers as a loyalty program. Reselling tickets at a profit goes against the spirit of the program, which is designed to reward customers, not provide a means to make money off the benefits.
The risks and penalties
If you are caught reselling Verizon Up tickets, here are some of the potential risks and penalties:
Account termination
Verizon reserves the right to terminate your Up membership if you violate the terms and conditions, such as by reselling tickets.
Benefits being revoked
Even if your account is not fully terminated, Verizon may revoke some or all Up benefits if they determine you have violated the reselling prohibition.
Getting reported for ticket resale
In some states, reselling certain types of tickets above face value is illegal. Verizon could theoretically report you to authorities for ticket resale violations.
Tickets getting canceled
As mentioned earlier, any tickets suspected of being resold could be canceled by Verizon, leaving the buyer unable to use the tickets.
Dealings with unhappy ticket buyers
If tickets you resell get canceled or invalidated by Verizon, you would then have to deal with unhappy buyers who paid for tickets they can no longer use.
Why ticket resale is prohibited
There are a few key reasons why Verizon prohibits reselling Up tickets:
Prevent scalping and profiteering
Reselling tickets at higher prices often leads to scalping and profiteering off a program meant as a customer benefit. Verizon wants to avoid enabling this behavior.
Maintain fairness of ticket access
By limiting each person to the tickets they are allocated, Verizon can maintain a more fair system of ticket access rather than having people buy up tickets solely to resell them.
Protect the Up program benefit
If people buy Verizon service merely to gain and resell Up tickets, it undermines the intent of Up as a loyalty program for long-time Verizon customers.
Comply with event ticket policies
Many events have policies against ticket resales not done through authorized partners. Verizon Up’s no resale policy may help enforce such event policies.
Prevent fraud and misuse
A strict no resale policy helps prevent fraudulent activities like falsifying Up accounts to obtain tickets to resell at high prices.
Alternatives to reselling Up tickets
Instead of reselling Up tickets and risking penalties, here are some alternative options:
Decline the tickets
When offered Up tickets, you can simply decline them if you know you cannot attend. This makes them available for other Up members.
Gift the tickets
You may be able to gift Up tickets to a friend or family member as long as they use them and abide by the ticket terms.
Raffle off tickets
For a special event, consider holding a free raffle to give the tickets to another Verizon customer instead of reselling them.
Contact Verizon
Reach out to Verizon Up support to explain you cannot attend and see if there are any solutions or approved transfers available.
The bottom line on reselling Verizon Up tickets
Ultimately, the terms of the Verizon Up program prohibit reselling tickets obtained through the program. Doing so risks account termination, revocation of benefits, and canceled tickets. While you may be able to successfully resell Up tickets despite the policy, this behavior goes against the intent of the loyalty program and can result in penalties if discovered.
Frequently Asked Questions
Can you sell Verizon Up tickets on StubHub or Ticketmaster?
No, reselling Verizon Up tickets on any public resale platform like StubHub or Ticketmaster is strictly prohibited by the Up terms of service. Doing so could lead to penalties and canceled tickets.
What happens if you get caught reselling Verizon Up tickets?
If Verizon determines you resold Up tickets in violation of the program policies, they can take actions such as terminating your Up membership, revoking access to current and future benefits, and canceling any tickets that were resold.
Is it illegal to resell Verizon Up tickets?
It is not necessarily illegal, but it does violate the Terms of Service. Verizon could potentially involve law enforcement if they believe illegal scalping or ticket resale laws were broken.
Can you gift Verizon Up tickets to someone else?
Technically gifting the tickets is still against the Terms of Service. However, casual gifting to friends or family might go unnoticed. Formally reselling or transferring to strangers has higher risk of penalties.
What if I can no longer attend the event I have Verizon Up tickets for?
Your options are to decline the tickets when offered, contact Verizon Up support to explain the situation, or simply let the tickets go unused. Reselling the tickets, even at face value, violates the Terms.
Example scenarios
Here are some examples of what could happen if you resell Verizon Up tickets:
Example 1
John obtains 2 tickets to a highly in-demand concert through Verizon Up. He sells the tickets for a $400 profit each on StubHub. The buyer tries to use the tickets, but is denied entry because Verizon canceled them for violation of policy. Both the buyer and Verizon contact John demanding their money back.
Example 2
Jasmine is offered front row tickets to see her favorite football team through Verizon Up. She already has non-transferable tickets through another source, so she sells the Verizon Up tickets for $1,000 each on Craigslist. Verizon discovers this violation and terminates Jasmine’s Up membership immediately.
Example 3
Max is given 4 tickets to a theme park through Verizon Up. Since he cannot attend, he raffles off the tickets for free to other Verizon customers by promoting the raffle on Facebook. Even though he didn’t profit, Verizon still revokes his Up benefits for violating the transfer policy.
Key takeaways
- Reselling Verizon Up tickets is prohibited by the program terms and conditions.
- There are no approved methods to transfer or resell Up tickets through Verizon.
- Getting caught reselling tickets risks penalties like account termination and revoked benefits.
- It goes against the intended purpose of Up as a Verizon loyalty program.
- Consider declining tickets or contacting Verizon support if you cannot attend instead of reselling.
Overall, it is not recommended to resell Verizon Up tickets unless you are willing to risk significant penalties. Work within the program terms to properly redeem your Up benefits.