Ticketmaster is one of the largest ticket sales and distribution companies, providing ticketing services for many of the biggest concerts, sporting events, and live entertainment shows around the world. With Ticketmaster handling ticketing for so many major events, it’s common for tickets to be transferred between different people as plans change leading up to the event.
So can you only transfer one ticket at a time on Ticketmaster? Or is it possible to transfer multiple tickets together in a single transaction? Here’s a look at how ticket transfers work on Ticketmaster and the requirements around transferring tickets.
How Ticket Transfers Work on Ticketmaster
On Ticketmaster, only the original ticket purchaser can initiate a ticket transfer. As the original buyer, you can select which ticket(s) you want to transfer and specify the recipient who will receive the transferred ticket(s).
Some key things to know about Ticketmaster transfers:
- Tickets can only be transferred to one recipient at a time.
- The ticket transfer initiates an email to the recipient with a link to accept the tickets.
- Once the recipient accepts the transfer, they will have access to the ticket(s) in their Ticketmaster account.
- There is no limit on the number of times a ticket can be transferred as long as each transfer is accepted.
So while Ticketmaster does allow you to select multiple tickets to transfer at once, the tickets can ultimately only go to one recipient in a single transaction. You cannot split up a group of tickets to send to multiple recipients in one transfer.
Requirements for Transferring Multiple Tickets
Here are the key requirements for transferring more than one ticket on Ticketmaster:
- You must be the original ticket purchaser to initiate a transfer.
- You can select multiple tickets to transfer at once, but they must all go to the same recipient.
- Any tickets transferred together will be sent in one email transfer to the recipient.
- The recipient must accept the transfer to gain access to all tickets included in the transfer.
- If transferring tickets to separate recipients, you must initiate each transfer transaction separately.
So you cannot send different tickets to multiple people at the same time. The tickets in a single transfer must all go to the same recipient.
Tips for Transferring Multiple Ticketmaster Tickets
Here are some tips to keep in mind when transferring multiple Ticketmaster tickets:
- Double check that all tickets you want to transfer together are selected before initiating the transfer.
- Make sure you enter the correct recipient’s name, email address, and contact information to send the transfer email.
- Provide the recipient with transfer details like section, row, seat numbers so they know what tickets they are receiving.
- Follow up with the recipient to ensure they received and accepted the transfer successfully.
- If you need to transfer tickets to different people, initiate each transfer separately.
- Allow sufficient time before the event for all transfers to process successfully.
Following these tips will help make sure your Ticketmaster ticket transfers go smoothly when you need to send multiple tickets.
Can Tickets Be Transferred Back to the Original Purchaser?
Yes, Ticketmaster tickets can be transferred back to the original purchaser if the recipient is unable to use the tickets. As long as a ticket has not been resold, the recipient can initiate another transfer and send the tickets back to the original purchaser.
Here is the process for transferring tickets back:
- The original recipient initiates a new ticket transfer, entering the original purchaser’s email address.
- The transfer email is sent to the original purchaser to accept the tickets.
- Once the original purchaser accepts the transfer, the tickets are returned to their Ticketmaster account.
So the tickets essentially revert back to the original buyer. This provides flexibility in case transfer plans fall through or recipients can no longer attend the event.
Limits on Number of Transfers Allowed
While there is no explicit limit on the number of times a ticket can be transferred on Ticketmaster, there are some restrictions:
- Tickets cannot be transferred after the event date has passed.
- Tickets are non-transferrable within 24 hours of the event’s start time.
- Certain sports teams, artists, or venues may set their own limits on transfers.
- Repeated transfers back and forth between users may lead to service fees.
So while you can continue transferring as long as each transfer is accepted, it is recommended to avoid excessive transfers to sidestep any fees or limitations imposed.
Checking Transfer Status
On Ticketmaster, you can check the status of any ticket transfers you have initiated or received:
- As the transfer initiator, you can view the status in your Ticketmaster account.
- Pending transfers will show as “Awaiting Recipient”.
- Accepted transfers will display the recipient’s email address.
- Recipients can also check transfer status by logging into their Ticketmaster account.
- Once accepted, transferred tickets will be visible in the recipient’s account.
This allows both parties to confirm whether a transfer has been completed successfully. If anything looks incorrect or stuck in pending status, you can contact Ticketmaster Fan Support for assistance.
Contacting Ticketmaster for Transfer Help
If you encounter any issues when trying to transfer Ticketmaster tickets, you can contact their Fan Support team for help:
- Phone support: +1 (800) 653-8000 (US/Canada)
- International phone: +1 (800) 653-8000
- Online support form: https://www.ticketmaster.com/contact
- Have order details ready like order number, ticket numbers, and account login.
Common issues they can help with include:
- Trouble initiating a ticket transfer
- Recipient not receiving transfer email
- Delays in transfer confirmation
- Questions about transfer eligibility or fees
Their support team can look into any transfer problems and provide assistance getting your tickets sent to the proper recipient.
Key Takeaways
To summarize the key points on transferring multiple Ticketmaster tickets:
- You must be the original ticket purchaser to transfer tickets.
- You can select multiple tickets to transfer at once.
- Tickets can only go to one recipient per transfer transaction.
- There is no outright limit on number of transfers allowed.
- Transfers can be completed up until 24 hours before event start.
- Tickets can be transferred back to original purchaser if needed.
So while Ticketmaster does not let you split tickets between multiple recipients in one transfer, you can send any number of tickets to a single recipient in one transaction. This provides flexibility to transfer tickets in different groupings depending on who needs them.
Conclusion
Ticketmaster only allows transferring multiple tickets to a single recipient at one time. The tickets are sent in one transfer email that the recipient must accept. If you need to transfer tickets to different people, you must initiate each transfer separately. With proper planning ahead of the event and confirmation of transfers, you can successfully get tickets to all recipients that need them. Contact Ticketmaster support if any issues come up in the transfer process.