Getting tickets to popular concerts and events through Ticketmaster can be a frustrating experience. Demand often far exceeds supply for hot tickets, meaning shows sell out in minutes. To help manage high traffic and give everyone a fair shot, Ticketmaster uses virtual waiting rooms and queues.
This system puts customers in a digital line instead of allowing a free-for-all. Your spot is assigned based on when you joined the queue. Theoretically, this should prevent scalpers from buying up all the seats immediately.
However, many fans try to improve their odds by using multiple devices. That raises the question – can you join the Ticketmaster queue on two different devices at once to boost your chances?
The short answer
No, you cannot be in the Ticketmaster virtual waiting room on two devices simultaneously. Their system is designed to detect duplicates and will automatically kick out any duplicates it finds.
Why Ticketmaster prohibits duplicates
Ticketmaster does not allow duplicate users in the virtual queue for a few key reasons:
- It helps maintain fairness – Each person can only occupy one spot, preventing power users from taking up more space.
- It manages server load – Too many duplicate users could overload the servers.
- It prevents technical issues – People loading the queue on multiple devices may cause errors or glitches.
If Ticketmaster allowed duplicates, it would make the system vulnerable to abuse by scalpers using bots or other technical tricks. It also might make the queue unstable if too many people tried it. Overall, keeping each person to one spot helps make sure real fans get tickets.
What happens if you try to join on two devices?
If you attempt to join the waiting room on a desktop and mobile device, here is what will happen:
- The first device will join the queue normally.
- When the second device tries to join, it will detect you already have a spot.
- The second device will be kicked out and you’ll get an error message.
- You will lose the second spot – only your first device will remain in line.
Even if you use two different Ticketmaster accounts or browsers, their system connects the spots based on your IP address, cookies, and device fingerprints. Unless you route through proxy servers or take advanced steps, Ticketmaster will identify duplicate users.
Tips for using multiple devices with Ticketmaster
While you cannot use two devices to join the queue, you can leverage multiple gadgets in other helpful ways when buying tickets on Ticketmaster:
Use one device to research while another waits in line
Keep your primary device with the best internet connection in the waiting room. Use your secondary device like a phone to search for tips and pricing details. That way you can make an informed purchase without losing your spot.
Use one device on Wifi and another on Cellular
If your home internet goes down while waiting in the queue, you may get booted. Have a second device like a phone ready on cellular data so you can quickly jump back in line.
Open two different browser windows
Once you’re out of the waiting room, you can open the Ticketmaster website in two browser windows. This can help you manage checking out faster. For example, you can have one window open to refresh seat options while another is on the checkout screen.
Other tips for getting tickets through the Ticketmaster queue
While you can’t use two devices to improve your queuing odds, here are some other handy tricks to know:
Use an internet connection with strong, consistent bandwidth
A weak wifi signal could cause errors or timeouts and boot you from the line. Avoid public hotspots and use a fast home broadband connection.
Make sure your device battery is fully charged
You may have to wait in the virtual line for hours in some cases. Having enough battery power is crucial to avoid losing your place.
Clear your browser cookies and cache
Too many old cookies and cache files could slow down your browser. Clearing them out can help your system run faster and smoother.
Don’t wait until the last minute to join
Popular events “sell out” quickly once sales start, even though seats may still be available. Get in the waiting room as early as possible.
Use Ticketmaster’s verified resale platform
If the event does instantly sell out, verified resale through Ticketmaster is the safest option instead of untrustworthy third-party resellers.
Leverage presales when available
Many events offer special presales for groups like fan club members or credit card holders. Presales have fewer users competing, improving your chances.
Key Takeaways
- You cannot join the Ticketmaster virtual queue on two devices at the same time.
- Their system detects and prohibits duplicate users to maintain fairness.
- You can leverage multiple devices in other helpful ways like using one to research.
- Joining early, using a strong connection, and other tips can also improve your odds.
Frequently Asked Questions
Can two people use the same WiFi network to join the queue separately?
Yes. Multiple people on the same home or office WiFi network can join the Ticketmaster queue independently. Their system tracks users, not IPs. So two people on the same WiFi can have separate spots.
What if someone else in my household already joined the queue – can I join too?
No. Only one person per household is allowed to join the waiting room. Even if you use different accounts, Ticketmaster will detect duplicate users from the same home IP and remove duplicates.
Can I use virtual private networks or proxies to join the queue multiple times?
Trying to use VPNs or proxy servers to disguise your IP and join the line multiple times violates Ticketmaster’s rules. If detected, they may invalidate your spots or ban your account. It’s best to follow proper procedures.
Is it OK to open multiple normal browser windows once I’m out of the waiting room?
Yes, that’s fine. Once you are out of the virtual waiting room and into the normalTicketmaster system, you can use as many open browser windows as you like. Many people do this to reload seat options faster.
Can I join the queue normally on one device, and also have the Ticketmaster app open on another?
You can have the Ticketmaster mobile app open to browse events or read up on the event you’re queuing for. However, you should not attempt to join the waiting room through both the app and a browser, or you’ll lose one spot.
Scenario | Allowed? |
---|---|
Joining queue on laptop + desktop | No |
Joining queue on laptop + mobile app | No |
2 people on same WiFi joining separately | Yes |
Using VPNs or proxies to join twice | No |
Multiple normal browser windows after exiting queue | Yes |
The risks of trying to “cheat” the Ticketmaster queue
While it may be tempting to try shortcutting the Ticketmaster system, the risks outweigh any possible rewards:
- Your duplicate spots will be deleted and you’ll lose your place.
- You may get IP banned and be unable to purchase at all.
- Using bots/scripts is illegal and can lead to civil/criminal penalties.
- You ruin the experience for honest fans following the rules.
Ticketmaster actively monitors for and shuts down users attempting to cheat or otherwise gain an unfair advantage. In the end, your best bet is to follow the rules so real fans have the best shot at getting seats.
Bottom line
Ticketmaster’s virtual waiting room queues are carefully designed to provide order and give everyone an equal shot. Attempting to join from two devices simultaneously won’t improve your position – it will just get one spot removed.
Instead of trying to cheat the system, leverage other helpful strategies like using the Ticketmaster app to prepare and researching tips online while you wait. With persistence and patience, you can land great seats even with high demand.
Conclusion
Ticketmaster prohibits duplicate users in virtual queues to maintain fairness for all customers. While you cannot join from two devices simultaneously, you can leverage multiple gadgets in other productive ways when buying tickets. With the right preparation and techniques, you can navigate Ticketmaster queues successfully and get seats to the events you want.