Unfortunately, you cannot forward Ticketmaster tickets by email. Ticketmaster has a strict no-forwarding policy for all tickets purchased through their platform. This policy is in place to prevent unauthorized resale and scalping of tickets. When you purchase Ticketmaster tickets, your name is printed on the ticket and you must provide a valid photo ID matching that name to gain entry to the event. Tickets are non-transferable.
Why can’t you forward Ticketmaster tickets?
There are a few key reasons why Ticketmaster does not allow ticket forwarding by email:
- To prevent unauthorized resale – Forwarding tickets provides an easy way for someone to resell a ticket at a markup after purchase. Ticketmaster’s no transfer policy helps enforce their stance against ticket scalping and inflated resale prices.
- Security concerns – Email is not a secure method of ticket transfer. Tickets forwarded by email could be intercepted and used fraudulently. Requiring ID verification provides an extra layer of security.
- Contractual restrictions – Many event organizers and venues have contracts with Ticketmaster that prohibit ticket transfers to third parties. The no-forward rule helps enforce these contractual agreements.
- Customer data – Forwarding tickets means Ticketmaster loses access to data on who is actually attending events purchased through their platform. This data is valuable for marketing and analytics.
Essentially, the no-forward policy gives Ticketmaster greater control over ticket distribution and helps prevent unauthorized resale at inflated prices. The policy is contractual and strictly enforced across all Ticketmaster orders.
Will Ticketmaster cancel forwarded tickets?
Yes, if Ticketmaster discovers that a ticket purchaser has attempted to forward tickets to another person, they will likely cancel those tickets. Their terms and conditions give them the right to revoke any tickets they believe have been resold or transferred in violation of their policies.
Specifically, Section 8 of the Ticketmaster Purchase Policy states:
“In the event you attempt to transfer or resell any tickets in violation of these Ticket Terms, in addition to any other rights and remedies available to us under law, we reserve the right to revoke and cancel such tickets without notice or refund.”
So if Ticketmaster detects an unauthorized forward attempt, they can nullify those tickets and deny entry. The original ticket buyer would lose the tickets without compensation.
What about changing the shipping address?
Changing the shipping address for Ticketmaster tickets is also prohibited in most cases.
The Ticketmaster Purchase Policy says tickets are only eligible for address changes in the following situations:
- The address can only be changed to an address belonging to the original ticket purchaser, whose name is printed on the tickets.
- If the tickets are part of a group order, the address can be changed to another member of the group.
- If the purchaser’s tickets are will call only, the will call name can be changed to another person attending the event. Photo ID will be required for will call pickup.
Other than those exceptions, Ticketmaster tickets cannot be shipped to an alternate address. The shipping and billing address both undergo verification during checkout to prevent forwarding.
Can you transfer Ticketmaster tickets to another account?
In limited cases, it may be possible to officially transfer Ticketmaster tickets to another Ticketmaster user account. This requires utilizing Ticketmaster’s official ticket transfer process.
Here are the requirements for transferring Ticketmaster tickets to another account:
- The event organizer must allow ticket transfers. Not all events/venues permit transfers.
- The recipient must have a Ticketmaster account to receive the transferred tickets.
- A fee is typically charged for ticket transfers (usually around $5-$10 per ticket transferred).
- There are strict limits on how many times a single ticket can be transferred, often only once.
If the event permits ticket transfers, you can initiate a transfer to another Ticketmaster account through your Ticketmaster dashboard. However, there is never a way to simply forward or email Ticketmaster tickets to another person directly. Any transfer requires going through the official Ticketmaster transfer process.
What about screenshotting or printing tickets?
Screenshotting, printing or copying your Ticketmaster tickets does not enable another person to use them. Even if you provide someone with a printed copy or screenshot of your tickets, only the original ticket purchaser can gain entry with their matching photo ID.
Physical tickets and print-outs are worthless without valid ID in the purchaser’s name. Ticketmaster’s verification system depends on seeing the purchaser’s ID at the venue to prevent misuse of tickets. Having just a photocopy or screenshot of the ticket provides no benefit over email forwarding.
Can you add someone else’s name when purchasing?
When placing a Ticketmaster order, there is an option to add an alternate pickup name for will call tickets only. However, this alternate name option is designed for trusted friends/family that the purchaser allows to retrieve tickets on their behalf.
The alternate pickup person must still show ID matching the original purchaser’s name that is printed on the ticket. Their name just provides another option for will call pickup. It does not transfer ownership or enable them to use the tickets independently with their own ID.
Abusing the alternate pickup name field to list someone that the tickets are not intended for constitutes an unauthorized transfer, which Ticketmaster strictly prohibits.
Conclusion
In summary, there is no way for Ticketmaster tickets to be securely forwarded or transferred by the original purchaser to another party. Ticketmaster vigorously enforces their no transfer policy in order to prevent scalping and unauthorized resales. The only official way to transfer Ticketmaster tickets without attending is utilizing their account-to-account ticket transfer feature – and only if permitted for that specific event.
Attempting to forward, email, screenshot or otherwise provide Ticketmaster tickets to another person that did not originally purchase them violates the Ticketmaster Terms of Use and will likely result in the tickets being canceled without refund. Ticket forwarding is prohibited across their platform in all cases. The original purchaser must attend with valid photo ID or the tickets are non-transferable.