Ticketmaster offers several different payment plan options when purchasing tickets to events through their website. This allows customers to spread out the cost of tickets over multiple payments rather than paying the full amount upfront. However, some fans may need to cancel their Ticketmaster payment plan after making the initial purchase for various reasons.
How Ticketmaster Payment Plans Work
There are a few different payment plan options offered by Ticketmaster:
- Four interest-free installments – The ticket cost is split into four equal payments charged to your credit card once per month over four months.
- Monthly payment plan – The ticket cost is divided up into multiple smaller monthly payments charged to your credit card each month until paid off.
- Layaway – You pay a small nonrefundable deposit upfront and have a set time frame to pay the remaining balance before the tickets are released.
When signing up for a payment plan, you agree to the Payment Plan Terms that outline the details, fees, and cancellation policies associated with it. There may be fees for late or missed payments if you do not pay on time.
Can You Cancel a Ticketmaster Payment Plan?
Whether or not you can cancel your Ticketmaster payment plan depends on the type of plan you selected and how far along you are:
- Four installments – This payment plan cannot be cancelled once the initial payment has been processed. You are committed to all four payments.
- Monthly payment plan – This payment plan can be cancelled at any time. However, you forfeit any money already paid and must pay off the remaining balance immediately.
- Layaway – This payment plan can be cancelled any time before the final balance due date. You forfeit the deposit but not the remaining balance.
So in summary, the four installments and monthly payment plans can technically be cancelled, but with penalties. The layaway plan offers the most flexibility for cancellation with only the loss of the deposit.
How to Cancel a Ticketmaster Payment Plan
If you need to cancel your eligible Ticketmaster payment plan, here is how to do it:
- Log in to your Ticketmaster account online or via the mobile app.
- Go to your account dashboard and click “Manage Payment Plan.”
- Select the payment plan you want to cancel.
- Click the “Cancel Plan” button.
- Confirm that you want to cancel the payment plan when prompted.
- If eligible, submit any immediately due payment to finish cancelling.
- The payment plan status will update to “Cancelled” once processed.
Cancellation is not immediate – it takes 1-2 billing cycles for the changes to fully process. Ticketmaster will send you confirmation when the cancellation is complete. Any tickets on the cancelled plan will also be cancelled and refunds issued if applicable.
Refunds When Cancelling a Payment Plan
Whether or not you can get a refund when canceling a Ticketmaster payment plan depends on the plan type:
Payment Plan Type | Refund Eligibility |
---|---|
Four installments | No refunds |
Monthly payments | No refunds |
Layaway | Refund of remaining balance minus deposit |
As shown in the table, only the layaway plan is eligible for partial refunds when cancelled. The other plans are non-refundable.
Alternatives to Cancelling Payment Plan
Instead of cancelling your Ticketmaster payment plan, consider these options to avoid losing money:
- Continue making payments – Finish the payment plan as agreed if possible to avoid fees or penalties.
- Sell tickets – Resell the tickets to try and recoup the amounts already paid into the plan.
- Transfer plan – See if Ticketmaster can transfer the plan to someone else, like a friend or family member.
- Donate tickets – You can potentially donate the tickets to charity and get a tax deduction.
While not as flexible as other payment options, Ticketmaster payment plans can be a convenient way to pay for tickets over time. Just be sure you fully understand the cancellation and refund policies before committing.
Conclusion
To summarize, here are the key points about cancelling Ticketmaster payment plans:
- Only layaway and monthly payment plans can be cancelled. Four installments cannot.
- Cancellation takes 1-2 billing cycles to fully process.
- Monthly plans forfeit all money paid if cancelled. Layaway gets a refund minus the deposit.
- Consider alternatives like continuing payments, reselling tickets, or donation.
- Be sure to understand the cancellation policies before signing up.
With the right expectations about cancellations and refunds, Ticketmaster payment plans can be a convenient purchasing option for big events and concerts. Check the specific plan details carefully when signing up so you know what to expect down the road.