Yes, you can buy Disney on Ice tickets at the box office. Disney on Ice is a popular ice skating show featuring Disney characters that tours across North America. Tickets for Disney on Ice shows are available for purchase online ahead of time or at the venue’s box office on the day of the show. Here are some key things to know about buying Disney on Ice tickets at the box office:
Availability at Box Office
Disney on Ice shows typically do not sell out completely in advance. While many tickets may be purchased online beforehand, there are usually still tickets available for purchase at the box office on the day of the show. However, ticket availability can vary depending on the venue size and the popularity of the show, so it’s still a good idea to buy in advance if possible. The box office typically opens 60-90 minutes prior to showtime.
Box Office Pricing
The box office will have all the standard ticket pricing options available for purchase. This includes regular adult and child ticket prices, as well as any VIP ticket options or premium seat upgrades the show offers. Prices are generally the same at the box office as online. One difference is you may miss out on any limited time discounts or special deals that were offered for advanced online purchases.
Methods of Payment
The box office will accept all major credit cards. They may also accept cash and possibly debit cards depending on the venue. It’s a good idea to call the box office ahead of time if you plan to pay with cash to confirm they can accept it.
Seating Options
The biggest advantage of buying tickets early online is getting to choose your exact seat locations. The box office will only have whatever seats are still available at the time you purchase. You can ask which areas or rows still have seats open, but options will be more limited than buying in advance. The box office staff can guide you to the best seats still available based on your budget and preferences.
Avoiding Sold Out Shows
Popular shows do sometimes sell out completely in advance. If a show is sold out online, it almost always means no tickets will be available at the box office on the day of the event. Your only option may be purchasing resell tickets through unofficial third party vendors, which isn’t recommended. To avoid missing out, purchase tickets online as soon as sales open for the best chance at getting seats.
When to Buy at the Box Office
While buying in advance online is typically the best way to ensure you get tickets, there are some situations where waiting to purchase at the box office can be a good option:
Day of the Show Discounts
If a show has not sold well in advance, the box office may offer discounted tickets on the day of the event to help fill more seats. These day of show deals aren’t guaranteed, but can mean big savings on pricing. The box office may start discounting tickets in the hours leading up to showtime to attract last minute sales.
Only Need Single Tickets
If you only need one or two single tickets, you may have more luck getting decent seats at the box office. Online most of the best seats are snatched up in pairs or large groups. The box office is more likely to have some single seats scattered throughout the venue available. You can ask the staff to see what solo seats are open.
Unexpected Schedule Openings
Plans change and unexpected schedule openings do come up. If you’re available last minute and want to see if you can get tickets, the box office will have any seats returned from cancellations or exchanges available. This option requires some spontaneity, but it’s worth asking at the box office about ticket availability if you find yourself free on the day of a show you want to see.
Exchanging Tickets
If you purchased tickets in advance online but need to exchange them for a different showtime or date, you can do that transaction in person at the box office. Exchanging online can be difficult, so the box office makes it easier to swap out tickets when necessary.
Getting the Best Seats
Disney on Ice rinks are set up with seating in 360 degrees around the ice. Here are some tips for finding the best seats:
Near the Middle
The most direct view of the show is from seats in the middle sections closest to rinkside. Try to aim for seats at least within the first 10 rows to really immerse yourself in the experience. Side seats further back can make it hard to see some of the action at the opposite ends of the rink.
Elevated Sections
Many venues have elevated seating areas either in upper decks or raised chair sections on one side. These elevated spots let you look down over the crowds for an unobstructed bird’s eye view of all the skating. Just be prepared for stairs if choosing upper deck seating.
On the Ice
For the ultimate Disney on Ice experience, floor seats right up next to the ice are available. This puts you closest to the skaters and action. The chill from the ice does reach these nearest seats, so come prepared with blankets and layers.
Avoid Obstructions
Be sure to ask at the box office if any seats have potentially obstructed views. Areas behind stage equipment, pillars, or overhangs will impede your view and should be avoided. Rinks are also usually set up for ice hockey or concerts originally, so some seats way at the top sides are not ideal.
Benefits of Buying Online vs Box Office
Here is a comparison of the main benefits of buying Disney on Ice tickets online versus at the box office:
Online Purchase Benefits | Box Office Purchase Benefits |
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What To Know Before You Go
Here are some helpful tips for making the most of your Disney on Ice experience:
Arrive Early
Give yourself plenty of time to get parked, get tickets from will call if needed, find your seats, visit concessions, and get settled in before showtime. Attendance is high so navigating the crowds takes time. Locate your section ahead of time since the rows and seat numbers can be confusing in large venues.
Review Venue Amenities
Many venues prohibit outside food and drinks but offer concessions for purchase. There are often merchandise stands for souvenirs. Identify bathroom locations. Some venues have smoking areas if needed. Charging stations may be available for phones.
Dress Comfortably
With the ice so close, temperatures get chilly in rinks so dress warmly. Layers are key, especially for little kids. Hats, gloves, and blankets are a good idea. Make sure shoes have traction for slick floors.
Protect Hearing
The music, screaming kids, announcements can get loud. Ear plugs or protective headphones are smart for younger children. Even just tissue or napkins to muffle overwhelming noises can help sensitive ears.
See the Rink Early
If you have little ones attending their first show, seeing the big rink early on can ease nerves. Peek down at ice level pre-show so they know what to expect and won’t be startled when it begins.
Frequently Asked Questions
Here are answers to some common Disney on Ice box office questions:
What time does the box office open?
Typically 60-90 minutes before showtime. Call your venue to confirm.
Can I pick up will call tickets at the box office?
Yes, just bring your confirmation number and ID to the box office.
Is the box office open if the show is sold out?
No, if a show is sold out in advance the box office will not open.
What payments do you accept?
Most venues accept credit cards, cash, and sometimes debit cards. Call to confirm cash and debit card policy.
Can I buy specific seats?
You can request certain seats but they will only have what is still available unsold at the time. Online has more seat selection.
Are there discounts at the box office?
Possibly day of show discounts, but no guarantees. Buy early for the best price selection.
Can I exchange tickets at the box office?
Yes, the box office can process exchanges for different shows or dates depending on availability. Refunds are unlikely.
Conclusion
While buying Disney on Ice tickets online in advance is typically the best way to secure seats and your top seat preferences, the box office is a reliable option for last minute or day of show purchases. As long as shows are not completely sold out, which does happen, the box office will have remaining tickets available. Familiarize yourself with the venue’s policies, arrive early, dress appropriately, and get tickets ahead of time whenever possible. With smart planning, you can have a magical experience at Disney on Ice no matter if you purchase online or at the box office. Enjoy the show!