Ticketmaster is one of the most popular ticket sales and distribution companies, serving clients across multiple live entertainment verticals including music, sport, arts and theater. With high demand events that sell out quickly, Ticketmaster users often wonder if they can be logged in on more than one device at the same time to give themselves the best chance at securing coveted tickets.
Can you use multiple devices when purchasing tickets on Ticketmaster?
The short answer is yes, you can be logged into your Ticketmaster account on more than one device simultaneously. Ticketmaster’s system allows for users to be logged in and accessing their account across multiple browsers and devices at the same time.
This means that during high demand onsales when tickets are scarce, users can employ various devices and browsers to increase their chances of acquiring tickets. For example, you could be logged in on your desktop computer through Chrome, while also logged in through Safari on your iPhone. Or logged in via your laptop on Firefox and your Android tablet on Chrome at the same time.
Ticketmaster won’t block you or log you out for being concurrently logged in across multiple devices. Their system recognizes that users may legitimately use different devices throughout their ticket buying process.
Why log in on multiple devices when buying tickets?
There are a few key reasons why Ticketmaster users may want to employ the strategy of logging in on multiple devices when purchasing in-demand tickets:
- Increased likelihood of obtaining tickets – With high competition for limited quantities of tickets, being logged in on multiple devices gives you more chances across more sessions to gain access.
- Overcome device-specific glitches – Logging in on additional devices provides a backup option in case one of your devices encounters technical errors during the purchasing process.
- Leverage speed & convenience – Being simultaneously logged in on multiple device types (desktop, mobile, tablet) allows you to leverage the benefits and convenience of each.
- Access across locations – Cross-device logins mean you can access your Ticketmaster account from multiple locations as needed.
During very high demand onsales, the Ticketmaster site can get overloaded with traffic and encounter slowdowns or temporary outages. Having backup options across multiple devices helps hedge against any one device failing you at a crucial transactional moment.
Is there a limit to the number of devices?
Ticketmaster does not publish or disclose if there is a specific limit to how many concurrent device logins are enabled on a single account. However, users have reported being successfully logged in simultaneously across dozens of different devices without issue.
There are no widely reported instances of users suddenly being blocked or logged out when accessing a Ticketmaster account from a large number of devices at the same time. It appears there is essentially no practical limit enforced on the number of concurrent logins.
Does location of the devices matter?
No, there are no geographic restrictions on where the devices logging in to your Ticketmaster account can be located. You can be logged in simultaneously on multiple devices in the same room, the same city, or even different continents. Location does not seem to be a factor in Ticketmaster allowing concurrent logins.
Does using private/incognito browsing help?
Some Ticketmaster users believe that utilizing private or incognito browsing modes on their various devices when logging in helps circumvent any potential blocks or limits that may otherwise occur from concurrent logins. However, this has not been definitively confirmed to provide any additional benefit.
Since Ticketmaster is generally permissive of simultaneous logins from multiple devices, whether incognito/private browsing offers any advantage is unclear. But it also doesn’t hurt to use if you wish just in case.
What about same device different accounts?
Using the same device but logging in and out across different Ticketmaster accounts is generally not advised or permitted by their terms. This could appear as purposeful abuse or scalping behavior to Ticketmaster.
However, briefly logging into a second account to check activity or perform a specific action before returning to your primary purchasing session may go undetected. But care should be taken to avoid excessive account switching on a single device, as this could risk account limitation or banning.
Tips for managing multi-device logins
Here are some tips for effectively managing and utilizing multi-device logins with your Ticketmaster account:
- Use different browsers – For each device, use a different browser for logging in (Chrome, Firefox, Safari, etc). This helps distinguish sessions.
- Employ private/incognito modes – Use these modes on each browser if you want an added layer of separation between device sessions.
- Check account activity – Periodically check your purchase history and account details to confirm your sessions are active.
- Book one transaction at a time – Stick to one purchasing transaction at a time per account, don’t try multitasking purchases.
- Avoid account switching – Never try to rapidly switch between different accounts on one device.
- Distribute logins – Space out your logins over a period of time prior to the onsale, don’t all log in at once.
- Have payment info ready – Make sure payment details are already entered and saved in your account beforehand.
Potential problems with multi-device logins
Although Ticketmaster generally allows being logged in simultaneously on multiple devices, some potential downsides exist:
- Account security vulnerability – Each additional login session increases potential security risk of the account being compromised.
- Account limitation or banning – Excessive concurrent logins or suspicious account switching could trigger fraud prevention restrictions on your Ticketmaster account.
- Purchasing restrictions – Accounts with an erratic device login history can have transactional restrictions imposed without notice.
- Trouble accessing tickets – Rapidly alternating between many device logins can lead to confusion and errors in finalizing ticket purchases.
- Personal device limitations – Too many logins can tax your own device hardware leading to slowdowns or crashes.
In most cases using just 2-3 devices concurrently is sufficient to achieve the benefit of multiple logins without going to extremes.
Can you get around device limits?
Since Ticketmaster doesn’t enforce hard limits on concurrent logins there are no special tricks needed to “get around” a device restriction. However, if you encounter issues with your account being blocked or limited after logging in from many devices, some workarounds include:
- Clear cookies and site data – Wipe previous session history and start fresh with new logins.
- Use a VPN or proxy – Conceal your IP address and location to distinguish logins.
- Switch to mobile data – Mobile carrier IP may appear as a new device compared to home WiFi.
- Factory reset devices – A fresh device can mean a new hardware ID recognized by Ticketmaster.
- Contact support – Explain the situation and request your account access be restored.
But again, Ticketmaster’s system is generally permissive of simultaneous logins from multiple devices, so such measures are usually unnecessary in typical use cases.
Are there any written policies on this?
Ticketmaster does not make any specific guarantees or publish official policies regarding the allowed number of concurrent device logins per account. Their focus is primarily on restricting abuse or scalping behaviors.
However, concurrent cross-device account access has been unofficially confirmed by Ticketmaster customer service as an allowed practice not subject to automatic blocks or bans. As long as sessions remain active, you can use as many logins as needed.
That said, take care not to excessively switch between devices or accounts, as this could be flagged as suspicious automated activity and trigger anti-fraud protections.
Conclusion
Based on actual user experiences and Ticketmaster’s customer support statements, account holders are freely able to be logged into their Ticketmaster account on multiple devices simultaneously with no hard limit or cap enforced.
This allows fans to employ various devices and browsers in their ticket buying strategies to gain an advantage securing in-demand tickets during competitive onsales.
However, moderation is wise when using this capability, as aggressive automated switching between a large number of device sessions could risk anti-fraud account restrictions being imposed.
For typical use cases, being concurrently logged into one’s Ticketmaster account on 2-3 phones, tablets, and computers as needed poses no issues, and helps ensure a smooth and successful ticket buying experience.