Ticketmaster offers several options for fans to be notified when tickets go on sale or get released for events they are interested in attending. Here are some quick answers about how Ticketmaster’s ticket alerts and notifications work:
What are Ticketmaster ticket alerts?
Ticketmaster ticket alerts allow you to request notifications when tickets go on sale or get released for specific events. You can set up alerts for events you want to attend so you’ll be among the first to know when tickets become available.
How do I set up a ticket alert on Ticketmaster?
Setting up a Ticketmaster ticket alert is easy to do on both desktop and mobile:
- On desktop: Find the event page for the concert, show, or event you want tickets for. Click the “On Sale & Presale Alerts” button and fill out the form to create your alert.
- On mobile: Tap the “Get Alerts” button on the event page and enable notifications. You can also enable alerts in your account settings.
Make sure to turn on notifications so you don’t miss out when we email you about ticket status updates.
What information do I need to set up a ticket alert?
To create a Ticketmaster ticket alert, you’ll need to provide:
- Your email address – This allows Ticketmaster to send you alert notifications
- Event name/info – Select the specific event you want an alert for
- Quantity of tickets – Choose how many tickets you plan to purchase
- Preferred section/seating – Select your desired seat location if applicable
Supplying all required information ensures you get alerts tailored to your needs.
How far in advance can I set up a ticket alert?
You can set up Ticketmaster ticket alerts as soon as an event page is live on our website, which may be several months in advance for major concerts or shows. We recommend setting up alerts as early as possible, even before tickets officially go on sale to the public.
When will I get notified about ticket releases?
Once you create a ticket alert for an event, Ticketmaster will monitor ticket inventory and send you email notifications according to your alert preferences. You may get notifications when:
- The event goes on sale for the first time
- Additional tickets or newly released seats become available
- Other relevant updates we think you’ll want to know about
Ticketmaster will do its best to notify you in a timely manner whenever your desired tickets become purchasable.
How will I be notified when tickets are available?
Ticketmaster sends ticket alert notifications by email. That’s why it’s important to provide an email address you actively check when setting up your alerts. Make sure to add [email protected] to your address book so notifications don’t get sent to spam.
You can also enable push notifications on mobile if you access Ticketmaster that way. Push and email notifications work great together.
Can I set up alerts for multiple events at once?
Absolutely! Ticketmaster lets you create ticket alerts for as many events as you want. You can manage all your alerts from the ‘My Alerts’ section of your Ticketmaster account. From there you can:
- See all your current ticket alerts in one place
- Make changes to existing alerts
- Create new alerts for other events
Setting up alerts for multiple events is a great way to stay on top of ticket sales for all your favorite concerts, theaters shows, sports events and more.
What should I do when I get a ticket alert notification?
When you receive a Ticketmaster ticket alert notification that tickets you requested are available, here are some tips:
- Act quickly – Email alerts are sometimes sent right as tickets go on sale, so timely action is important
- Click the link in the email to go directly to the event page
- Have your Ticketmaster account login and payment info ready to complete your purchase fast
- Follow prompts to select your ticket quantity and seats
- Complete your order – Don’t leave tickets sitting in your cart too long!
Alerts give you the early advantage, so be ready to buy when notified!
What if I miss a ticket alert notification?
If you happen to miss an email alert from Ticketmaster or don’t act on it in time, don’t worry. As long as your ticket alert is still active, we will do our best to notify you again if additional tickets or newly released seats become available later on. Key points:
- Keep checking your email for additional notifications
- Log into your Ticketmaster account to monitor your existing alerts
- Consider updating your alert preferences or seating selections if needed
- Follow fan resale marketplaces like Ticketmaster Verified Resale
Persistence and continued monitoring can pay off in getting your desired tickets, even if you miss an initial on sale notification.
When should I cancel a ticket alert?
Here are some circumstances when you may want to cancel or delete a Ticketmaster ticket alert:
- You received the tickets you wanted
- You are no longer interested in attending the event
- You found tickets elsewhere like on a resale site
- The event has completely sold out with no expected new releases
To stop receiving notifications you no longer need, simply access ‘My Alerts’ in your Ticketmaster account and delete the unwanted alert. You can always set a new one later if circumstances change!
Can I transfer my ticket alert to someone else?
Ticketmaster ticket alerts are tied to the fan’s account and contact information used when creating the alert. If you want someone else to take over your ticket request, you would need to:
- Cancel your original ticket alert for the event
- Have the other person create a new alert using their Ticketmaster account and contact info
The new alert recipient would then begin receiving their own notifications going forward.
Does a ticket alert guarantee I will get tickets?
Unfortunately Ticketmaster cannot guarantee tickets as part of a ticket alert notification. While alerts are intended to give fans early access and timely notifications, factors like high demand and limited inventory still apply.
Alerts essentially notify you when your “window” is open to purchase tickets you requested. But there is the possibility others may purchase those same tickets first. We always suggest acting promptly when notified so you don’t miss out!
Are Ticketmaster ticket alerts free to use?
Yes, Ticketmaster’s ticket alert services are completely free! There are no fees or charges to create, manage or receive ticket alerts for events you are interested in. Alerts exist solely as a courtesy to fans seeking tickets.
Can I use a ticket alert for sold out events?
If an event is completely sold out with no foreseeable ticket releases expected, Ticketmaster ticket alerts are unlikely to be of much use. However, in some limited cases they may still apply:
- A current ticket holder choses to put their tickets up for resale, making a small number available again.
- The event organizers release production holds or other inventory not originally made available.
- The venue adds new seating capacity via temporary seating sections.
While rare, unexpected releases can happen. Fans still seeking sold out events may choose to maintain an active ticket alert just in case.
What if I need help or have other questions?
If you need any assistance creating, managing or understanding Ticketmaster ticket alerts, don’t hesitate to reach out. Some options include:
- Using Ticketmaster online help and FAQ resources
- Contacting Ticketmaster Fan Support staff by phone or chat
- Consulting the ticketing box office at the event venue
Ticketmaster aims to make the ticket buying process smooth and straightforward for fans. Our customer service teams are available to provide help and answer any other questions you may have about ticket alerts or our services.
Conclusion
Ticketmaster’s ticket alerts provide fans timely notifications and early access to purchase tickets for popular events before they sell out. By signing up for email and push alerts, you can act quickly when your desired tickets go on sale or get released. Just remember to act fast when notified as demand is often high. Ticket alerts are a free and useful tool to help you more easily obtain tickets to the concerts, sports games and shows you want to experience!
The following table provides a quick summary of some of the key points about Ticketmaster ticket alerts:
Feature | Description |
---|---|
Alert Setup | Easy to create online via desktop or mobile app; just need an email, event info, ticket quantity and section preferences |
Notification Type | Email and/or push notifications when enabled |
Alert Timing | As early as when the event page is listed; sale times not always known ahead |
Notification Triggers | On sale dates, new ticket releases, relevant event updates |
Recommended Action | Act quickly when notified to purchase before tickets sell out |
Multiple Alerts | Track different events from your Ticketmaster account dashboard |
Guaranteed Tickets | No – alerts provide opportunity but high demand still applies |
Fees | Free service with no charges or fees |
Follow these tips and best practices when using Ticketmaster ticket alerts, and they can greatly improve your chances of getting seats to see your favorite music acts, comedians, theater productions, sports teams, and other entertainment events before they sell out!
Here are some additional commonly asked questions about Ticketmaster ticket alerts:
How does Ticketmaster choose who gets access to tickets first when they go on sale?
Ticketmaster uses various methods to determine order of access when tickets initially go on sale, including:
- Fan club and artist presales – early access for fan club members
- VIP packages – access granted with purchase of a VIP ticket bundle
- Credit card presales – early sales for select credit card holders
- Mobile app presales – early sales granted through Ticketmaster’s app
- Venue and promoter presales – early sales allotted by the host venue or event promoter
- General on sale – available to the wide public after presales close
Beyond these, access is determined by speed and availability on a first-come, first-served basis when the general on sale opens to the public.
What happens if an event is postponed or canceled after I create a ticket alert?
If an event gets postponed or canceled, Ticketmaster will notify you by email that your ticket alert is no longer applicable. You will have the option to keep the alert active if new dates are announced, otherwise you can simply cancel or delete the obsolete alert.
Can I set up ticket alerts if I don’t have a Ticketmaster account yet?
Yes – you can supply just an email address when creating an alert. However, we highly recommend setting up a free Ticketmaster account first. Having an account allows you to manage all your alerts from one dashboard, and ensures your payment method is already stored to enable fast checkout.
What are some tips for getting alerts for very popular events that sell out fast?
For high demand events, we suggest:
- Set up your ticket alert as early as possible, even months in advance
- Make sure your Ticketmaster account information is up to date
- Choose “best available seating” instead of a specific section
- Be ready to buy the moment you get an on sale alert email
- Have friends or family set up backup alerts to increase your chances
Careful preparation and quick action are key to scoring tickets for the hottest events.
Can I get ticket alerts for festivals, conferences, and other multi-day events?
Absolutely! Ticket alerts work great not just for concerts and sporting events, but big multi-day festivals, conferences, conventions, and more. Just search for the main event and create your alert anytime schedule details and lineup announcements start getting listed.
What if I don’t see a clear ticket alert signup box on an event page?
Some event pages, particularly fan club or credit card presales, may not prominently display the ticket alert signup areas. If you don’t see it, try these tips:
- Look for “Sign up for Presale Alerts” or similar text
- Check the “Additional Information” box on the right side
- Click “See Tickets” or pricing links to access the main event page
The main event page almost always includes ticket alert signup capabilities.
We hope these tips help explain how Ticketmaster’s free ticket alerts work! Let us know if you have any other questions.