With the rise of mobile technology, many Ticketmaster ticket holders wonder if they can use their tickets on their phone instead of printing them out. The short answer is yes, you can use mobile tickets for most Ticketmaster events instead of printing them. Ticketmaster’s mobile ticketing system allows you to access your tickets from your smartphone for a contactless, convenient experience.
How Mobile Tickets Work with Ticketmaster
Ticketmaster has partnered with Apple Wallet and Google Pay to enable mobile ticketing. When you purchase Ticketmaster tickets online or via the app, you should see the option to add your tickets to your digital wallet (Apple Wallet for iOS devices or Google Pay for Android). If you choose this option, your Ticketmaster tickets will be available in your phone’s digital wallet app right away after completing your order.
Here is a brief overview of how mobile ticketing works with Ticketmaster:
- Purchase tickets via Ticketmaster’s website or mobile app. When prompted, choose to add your tickets to Apple Wallet or Google Pay.
- The tickets will automatically appear in your digital wallet app. You don’t need to print them.
- To enter the event, open your digital wallet app and display your mobile ticket barcode to be scanned.
- In some cases, you may also need to present the credit card used to purchase the tickets.
As long as your ticket barcode is clearly displayed on your phone screen, venue staff should be able to scan it and grant you entry. Mobile ticketing reduces waste and unnecessary printing. Just make sure your phone is charged so you can access your tickets!
Mobile Ticketing Policies for Ticketmaster Events
While most major Ticketmaster events and venues now accept mobile tickets, policies can vary. Here are some things to keep in mind:
- NFL games – Mobile tickets are accepted at all NFL stadiums for games purchased via Ticketmaster.
- NBA games – Mobile tickets are also accepted for NBA games booked through Ticketmaster.
- MLB games – Most MLB teams allow mobile ticketing for Ticketmaster tickets, but some may still require paper tickets, so check ahead of time.
- Concerts – Mobile tickets can be used for concerts purchased via Ticketmaster. Some tours may require paper tickets at the artist’s request.
- Theater/Broadway – Mobile tickets are accepted at many theater venues. Some may still require paper, so verify when purchasing.
- Music Festivals – Outdoor festivals like Lollapalooza and Austin City Limits accept mobile tickets from Ticketmaster.
In summary, mobile ticketing is accepted for most major Ticketmaster events, but some paper tickets may still be required in certain situations. When purchasing, look for the mobile ticket option. If you don’t see it, double check with the venue directly on their mobile ticketing policy before assuming paperless entry is allowed.
Troubleshooting Mobile Ticket Issues
While mobile ticketing is convenient, you may occasionally encounter issues getting your digital tickets to work properly. Here is some troubleshooting advice if you have problems:
- Make sure your tickets successfully loaded into your digital wallet app. Open the app to confirm you see them.
- If the tickets didn’t load, try re-adding them to your wallet through your Ticketmaster account.
- Check that your smartphone has an internet connection. Wi-Fi or mobile data is required to access tickets.
- Force quit and re-open your digital wallet app if the ticket barcode isn’t displaying properly.
- If possible, try reloading your mobile tickets on a different smartphone as a backup.
- As a last resort, access your Ticketmaster account and resend the tickets to your email, then print them.
For additional troubleshooting help, you can contact Ticketmaster Fan Support. Make sure to resolve any mobile ticket issues well in advance of the event start time so you don’t risk missing out!
Transferring Mobile Tickets to Friends
Need to transfer your Ticketmaster mobile tickets to a friend? The process is straightforward:
- Open your Ticketmaster account and access your order.
- Select the “Transfer Tickets” option.
- Enter your friend’s name, email address or mobile number.
- Confirm the transfer details and submit.
- Your friend will receive the transferred Ticketmaster tickets in their digital wallet.
Keep in mind most tickets can only be transferred once through Ticketmaster. Make sure your friend can definitely attend before transferring mobile tickets to them!
Screenshots Don’t Work as Tickets
One mobile ticketing tip to remember is that screenshots will NOT work as valid tickets. Venue staff must scan the live barcode from your digital wallet app, so taking a screenshot of your Ticketmaster ticket will not allow entry.
Making screenshots worked for early generations of mobile tickets when barcodes were static. However, Ticketmaster and other ticket providers now utilize dynamic barcodes that change periodically. This prevents fraud and ensures each ticket can only be scanned once. So leave your phone cameras in your pockets!
Save Battery Life at Events
One challenge with relying on your phone for event entry is having enough battery power. An dead phone means you can’t access your digital tickets!
To ensure your battery lasts all day, follow these tips:
- Charge to 100% before leaving for the event.
- Turn on Low Power Mode on iOS or Battery Saver on Android.
- Adjust screen brightness lower.
- Limit use of battery-draining apps like cameras, video, etc.
- Bring a portable phone charger as backup.
- If possible, save a paper ticket as a backup in case your phone dies.
If your phone battery does run out, find a friend who can display your tickets on their phone temporarily. Venue staff can also typically look up your ticket order if absolutely needed, though this may take more time.
Conclusion
Mobile ticketing provides Ticketmaster customers with a convenient, environmentally friendly way to manage event access. While paper tickets may still be required in some cases, most major venues and events now accept mobile entry via Apple Wallet or Google Pay.
To ensure a smooth experience, check the mobile ticket policy when purchasing. Troubleshoot any technical issues ahead of time, transfer tickets properly, and conserve your phone battery. With the right preparation, mobile can serve as your ticket to fun and hassle-free entry!