Ticketmaster offers convenient digital ticketing that allows you to easily transfer tickets to friends and family. With Ticketmaster’s transfer feature, you can forward tickets to multiple recipients over time, as long as the event hasn’t happened yet. Here’s what you need to know about transferring tickets on Ticketmaster and how many times you can do it.
How Ticket Transfers Work on Ticketmaster
If you purchase transferable tickets on Ticketmaster.com or via the Ticketmaster app, you can send those tickets to someone else by using the transfer option. To be able to transfer a ticket, it must say “Ticket Transfer” or “Transferable” on the ticket listing.
Here’s an overview of how to transfer tickets on Ticketmaster:
- Log into your Ticketmaster account and go to “My Events.” Click on “Transfer Tickets.”
- Select the tickets you want to transfer and enter the recipient’s info including their email address or mobile number.
- The recipient will get an email or text with a link to accept the tickets. They may need to create a Ticketmaster account if they don’t have one.
- Once the recipient accepts and claims the tickets, they will be added to their Ticketmaster account.
It’s important to note that once tickets have been transferred, the original ticket purchaser no longer has ownership or access to those tickets. The tickets are completely sent to and controlled by the recipient.
How Many Times Can Tickets Be Transferred?
Ticketmaster allows tickets to be transferred an unlimited number of times, as long as the event date hasn’t passed. So you can transfer tickets multiple times to different recipients, if needed. The only limit is that tickets can only be transferred one at a time. You can’t split up a ticket and transfer it to multiple recipients simultaneously.
Unlimited Transfers
There is no cap on how many times eligible tickets can be forwarded to new recipients. The original ticket purchaser can transfer tickets once, and then the first recipient could transfer the same tickets again to someone else, and so on. As long as the event is still in the future, those tickets could theoretically be transferred an endless number of times.
One Ticket Per Transfer
While you can conduct unlimited transfers, each transfer can only include one ticket. For example, if you originally purchased three tickets, you could transfer one ticket to Person A, one to Person B, and one to Person C. Or Person B could then transfer their ticket to Person D. But you can’t transfer two or more tickets in a single transfer. The system will only allow one ticket per recipient in each transfer transaction.
Troubleshooting Ticket Transfers
Occasionally you may encounter issues when trying to transfer tickets on Ticketmaster. Here are some troubleshooting tips:
Verify the Tickets are Transferable
Double check that the tickets say “Transferable” or “Ticket Transfer” on the order details. Some tickets cannot be transferred due to event restrictions. Make sure yours are eligible before initiating a transfer.
Double Check the Recipient’s Info
Make sure you accurately entered the recipient’s email address or mobile phone number. An incorrect recipient address is a common reason transfers fail or tickets disappear. Triple check you entered the right contact info.
Check the Transfer Deadline
Tickets can no longer be transferred once the transfer deadline passes, usually a few hours before showtime. Check the transfer deadline and make sure you’re initiating the transfer well in advance.
Contact Ticketmaster Support
If a transfer is not working and you can’t figure out why, reach out to Ticketmaster Customer Support. They can look into the issue and help troubleshoot it for you.
Tips for Transferring Tickets Successfully
Follow these tips for a smooth ticket transfer process:
- Start the transfer as soon as possible to avoid last minute problems.
- Only transfer tickets individually, not in groups.
- Double check recipient contact info before sending.
- Follow up to confirm the recipient got and accepted the tickets.
- Know the transfer deadline and complete transfers beforehand.
The Benefits of Transferable Tickets
There are a few key benefits of Ticketmaster’s transferable ticket system:
- Convenience – Digital tickets can be sent instantly online and accessed via smartphones.
- Flexibility – Plans change. Transferable tickets allow you to easily send tickets to someone else if you can’t attend.
- Safety – Ticket transfers prevent lost, stolen, or counterfeit paper tickets.
- Peace of Mind – Fans don’t have to meet up to exchange paper tickets. Transfers happen securely online.
Common Ticket Transfer Questions
Here are answers to some frequently asked questions about Ticketmaster’s ticket transfer process:
Can tickets be transferred back to the original purchaser?
No, tickets cannot be transferred back to the original purchaser after they have been sent to someone else. Once transferred, the recipient has full ownership of the tickets.
Is there a fee for transferring tickets?
Ticketmaster does not charge any fee to transfer tickets to a new recipient. The ticket transfer process is free.
What happens if a recipient declines a transfer?
If a recipient declines a ticket transfer or doesn’t accept the tickets within a certain time frame, the tickets will revert back to the sender. The sender can then transfer the tickets again to someone else.
Can tickets be transferred after the event starts?
No, Ticketmaster will not allow transfers once the event date has arrived. All transfers must be completed before the event transpires.
Conclusion
Ticketmaster provides a convenient ticket transfer function that lets you easily and securely pass tickets to friends, family, or anyone else. Tickets marked “Transferable” can be forwarded an unlimited number of times up until the transfer deadline. Recipients gain full ownership of tickets sent to them. With just a few clicks, transfers happen digitally online or via mobile app. Be sure to initiate any transfers as soon as possible and double check the recipient’s contact information to avoid issues. Ticket transfers offer flexibility and peace of mind for your event plans.