Quick Answer
Cancelling Hamilton tickets depends on the ticket provider’s policies. Many ticket providers allow cancellation for a fee. Broadway tickets booked directly often cannot be cancelled or exchanged. Read the fine print when purchasing tickets to understand the cancellation policy. If unable to attend, reselling tickets through a ticket exchange may recoup some of the cost.
Can You Get a Refund if You Cancel Hamilton Tickets?
Getting a refund when cancelling Hamilton tickets depends on where and when the tickets were purchased. Each ticket provider and show has their own cancellation and refund policies.
Directly Through the Box Office
Hamilton tickets purchased directly through the box office typically cannot be cancelled, exchanged or refunded. The box office has a no cancellation policy for all tickets purchased. The only exception is if a performance is cancelled due to weather or other issues. In this case, you would get a refund for the cancelled performance.
Through an Authorized Ticket Reseller
Many authorized ticket resellers allow you to cancel Hamilton tickets you purchased through their platform. However, cancellation often comes with fees. For example:
Reseller | Cancellation Policy |
---|---|
Telecharge | Allows cancellation up to 3 hours before the performance for a $10 fee per ticket. No refunds. |
Ticketmaster | Varies by event. Allows cancellation for most events but charges a restocking fee, usually around 10-15% of the ticket price. |
Stubhub | Full refund if event is cancelled. 10% cancellation fee if you cancel more than 48 hours before event. No refund within 48 hours. |
So you can cancel Hamilton tickets through resellers, but will likely pay a cancellation or restocking fee and will not get a full refund. Always check the specific cancellation policy before purchasing tickets.
Through a Ticket Broker or Reseller
Many ticket brokers and unofficial resellers do not allow cancellation or refunds at all. Since they are reselling tickets, their inventory is limited. Once a ticket is sold, it cannot be cancelled or refunded.
Some brokers may allow cancellation for a fee, but they are not required to. Check the broker’s policy before purchasing tickets. Most do not refund money if you cancel tickets through them.
Can You Exchange Hamilton Tickets?
Exchanging Hamilton tickets follows similar policies as cancellations. Whether you can exchange tickets depends on where and how you purchased:
Through the Box Office
You cannot exchange tickets purchased directly through the official Broadway box office. All sales are final.
Through Authorized Resellers
Many official resellers allow exchanging tickets for a fee, similar to their cancellation policies. For example:
Reseller | Exchange Policy |
---|---|
Telecharge | Allows exchange up to 3 hours before performance for a $10 fee per ticket. |
Ticketmaster | Allows exchanges for a restocking fee around 10-15% of ticket price. Fee varies by event. |
Stubhub | Allows exchanges but charges a 10% exchange fee. |
You can exchange tickets through these resellers, but will pay a fee. You also usually need to exchange for a performance of equal or greater value.
Through Brokers
Most ticket brokers do not allow exchanges at all. Since they resell tickets, they have no way to exchange them. Check individually with each broker, but assume no exchanges are allowed unless specified.
How Can I Resell My Hamilton Tickets?
If you need to cancel Hamilton tickets but don’t want to lose all your money, reselling them is an option. Popular ways to resell Broadway tickets include:
Ticket Exchanges
Services like Stubhub and Vivid Seats operate ticket exchanges where users can resell event tickets they can no longer use. Sellers list their tickets and set a price. Buyers can purchase tickets safely through the exchange. The ticket exchange charges sellers a commission fee on each resale.
Social Media
Posting on Facebook groups, Craigslist or other platforms to resell is an option. The downside is there are more security risks when reselling tickets privately. Require payment through secure platforms and only deliver tickets electronically to avoid fraud.
Outside the Venue
Some people try to make back money on their tickets by reselling right outside the event venue. This is extremely risky as it may violate local ticket scalping laws. It’s better to use a secure ticket exchange online.
Reselling can help recoup some costs, but you will likely lose money overall compared to what you originally paid. The closer to showtime, the steeper the losses. Sell as far in advance as possible.
Key Tips for Cancelling Hamilton Tickets
When cancelling Broadway tickets, keep these tips in mind:
Act Quickly
Most cancellation policies have deadlines, such as 48 hours before showtime. Cancel as soon as possible to have the most options.
Understand Fees
There are usually cancellation or restocking fees. Factor these fees into your decision to cancel tickets.
Avoid Brokers
Reputable resellers are best for cancellation flexibility. Avoid brokers who likely don’t allow cancellation.
Sell Instead of Cancelling
If the tickets cannot be refunded, reselling them can potentially recoup some of the cost.
Know the Policies
Always read the fine print! Understand the cancellation and refund policies before purchasing tickets.
Conclusion
Cancelling Hamilton tickets is difficult, but sometimes unavoidable. How and where you purchased tickets determines your options. Broadway tickets purchased directly cannot be cancelled or exchanged. Reputable resellers allow cancellation for a fee. Avoid ticket brokers who likely don’t refund cancellations. Be aware of deadlines and fees. If unable to get a refund, reselling tickets can potentially recoup some lost money. Carefully read cancellation policies when purchasing to understand your rights as a consumer. With preparation, you can minimize losses when forced to cancel coveted Hamilton tickets.