When buying tickets on Ticketmaster for events in Canada, customers often wonder if the listed prices are in Canadian dollars (CAD) or US dollars (USD). The short answer is that Ticketmaster displays prices in the local currency of the event’s location. So for events taking place in Canada, Ticketmaster prices will be listed in CAD.
Ticketmaster’s Currency Conversion Practices
Ticketmaster operates websites for over 30 countries worldwide. On each regional website, Ticketmaster converts and displays ticket prices in the local currency. This localized pricing structure allows customers to immediately understand ticket costs without having to manually convert currency.
For events in Canada, whether the event takes place in Toronto, Vancouver, Montreal, or any other Canadian city, Ticketmaster will list the ticket prices in Canadian dollars. This applies to both primary market tickets sold directly by Ticketmaster, as well as secondary market resale tickets sold through Ticketmaster’s ticket exchange platforms.
Consistency Across Platforms
It’s important to note that Ticketmaster will display CAD prices consistently across all platforms where you can purchase tickets. This includes:
- The Ticketmaster Canada website at ticketmaster.ca
- The Ticketmaster mobile app when set to Canada as your default country
- Ticketmaster sales widgets embedded on the event venue or promoter’s website
- Ticketmaster’s phone support when you call the Canadian toll-free number
You don’t have to worry about prices suddenly being listed in USD at checkout. The advertised price will be honored in CAD for the entirety of the transaction.
Resale Tickets in CAD
In addition to primary market tickets, Ticketmaster also facilitates resale ticket purchases through fan-to-fan exchanges and reseller platforms. For resale tickets to events in Canada, the prices will also always be shown in CAD.
However, it’s important to note that Ticketmaster only controls the presentation of the prices, not necessarily the actual prices set by resellers. Sellers have the option to set prices in CAD or USD. But whatever currency the seller sets, Ticketmaster will display an accurate conversion in CAD to Canadian buyers.
CAD Pricing Display Example
To see an example of Ticketmaster Canada’s localized CAD pricing in action, let’s take a look at a mock ticket listing for an upcoming concert in Toronto:
Section | Row | Price (CAD) |
---|---|---|
Floor | GA | $150.00 |
Lower Bowl | 14 | $95.00 |
Upper Bowl | 308 | $50.00 |
As you can see in this example, all ticket prices for this Toronto event are cleanly displayed in CAD. The prices are not converted to USD at any point.
CAD Pricing Guarantee
To summarize the key points:
- Ticketmaster Canada always shows ticket prices in Canadian dollars (CAD)
- This CAD pricing applies to both primary and resale tickets
- Prices are shown in CAD across all Ticketmaster platforms and sales channels
- The advertised CAD ticket price will be honored at checkout
So Canadian customers can feel confident that the Ticketmaster prices they see for events in Canada will be in CAD. There are no hidden currency conversions or unexpected foreign transaction fees.
Checking Locations for Currency
While Ticketmaster defaults to local currency pricing in all markets, if you ever need to check an event’s location to confirm the currency, there are a couple easy ways to do so:
Check the Event Venue
The event’s venue location is always displayed prominently in the ticket listing. Simply look for the city and province where the concert, game, or show is taking place. If it’s anywhere in Canada, Ticketmaster will charge CAD prices.
Look for CAD Symbols
Ticketmaster often includes currency symbols like $ and CAD throughout the website and app next to prices. So you can scan listings to visually confirm that the Canadian dollar symbol is being used.
Review Your Order Totals
Before you complete a ticket purchase, carefully review your shopping cart and order total. This will always clearly display the total ticket charges in CAD and is the final confirmation of the currency.
Avoiding Currency Conversion Fees
One last important benefit of Ticketmaster’s localized CAD pricing for Canadian events is that it helps customers avoid costly foreign currency conversion fees.
If Ticketmaster displayed international ticket prices in USD for Canadian events, buyers’ credit cards would incur an additional 1-3% currency conversion fee on each ticket purchase. But by sticking to CAD, this extra fee can be avoided.
Paying in CAD
When checking out Ticketmaster event listings in Canada, be sure to complete the transaction using a credit card or payment method issued in Canadian dollars. This will ensure the ticket price is processed directly in CAD with no conversions.
Avoiding Conversion at Checkout
In rare cases, an international card may show a “confirm currency conversion” message at checkout. Decline this if possible, as it will charge an unnecessary fee. Instead, switch to a CAD payment method to keep your pricing local.
Customer Service Support
Hopefully this guide has eliminated any doubt and clearly explained that Ticketmaster’s event ticket prices for Canada will always be displayed in local CAD. But should you ever need additional confirmation or run into any issues with currencies when purchasing tickets, don’t hesitate to reach out to Ticketmaster Customer Support.
Online Chat and Email
Log into your Ticketmaster.ca account and access customer service via online chat or email. Support agents can answer questions and investigate any pricing discrepancies you may encounter.
Phone Support
Ticketmaster Canada’s toll-free support number is 1-855-985-5000. Call to speak with a customer service agent who can confirm CAD pricing over the phone and assist with any other ticket purchases issues.
Conclusion
When looking to purchase tickets for concerts, sports games, theater shows, and other events taking place in Canada, customers want the confidence that Ticketmaster’s advertised ticket prices will match the dollars in their wallet. Thanks to Ticketmaster Canada’s commitment to listing all ticket prices in local Canadian dollars, fans can conveniently purchase tickets without worrying about hidden currency conversions or foreign transaction fees.
With prices displayed in Canada’s national currency from start to finish of the ticket buying experience, Canadian customers can shop Ticketmaster for their favorite events knowing exactly what they’ll pay. Don’t hesitate to reach out to their excellent customer support team if you ever have any questions or uncertainties come up around currencies and pricing when buying tickets for your next event in Canada.