This is a common question for fans who have purchased tickets to see Justin Bieber perform on his 2023 Justice World Tour. Bieber is one of the biggest pop stars in the world, so demand for tickets is incredibly high. However, circumstances sometimes change and fans need to get refunds on their tickets. So what options do Bieber fans have if they can no longer attend a show?
Can I Get a Refund on Justin Bieber Tickets?
The short answer is – it depends. Every concert venue and ticketing site has their own policies on refunds and exchanges. Generally speaking, if the concert is postponed or cancelled, you will likely be eligible for a refund. But if you can no longer attend for personal reasons, a refund is not guaranteed.
According to Ticketmaster’s Purchase Policy, refunds are available if the event is cancelled or new event dates are not acceptable to the ticket holder. Refunds must be requested within 30 days once the new event date is announced. However, refunds are not offered if you simply cannot attend the Justin Bieber concert for personal reasons. The tickets are non-transferable unless re-sold through Ticketmaster’s Verified Resale platform.
Other major ticketing sites like StubHub, Vivid Seats and SeatGeek have their own refund policies in place. Most will refund the total cost of Justin Bieber tickets (including fees) if the show is cancelled and not rescheduled. They also provide a short window for returns or exchanges if you need to cancel for personal reasons. Make sure to carefully read the fine print when purchasing so you understand the refund rules.
What Are My Options for Canceling or Reselling Bieber Tickets?
If you can no longer attend a Justin Bieber concert that has not been postponed or cancelled, you still have some options:
- Sell or swap the tickets on a ticket exchange site – This allows you to recoup some of the ticket cost by reselling to another fan who wants to buy tickets.
- Gift the tickets – Consider giving the tickets to a friend or family member who would enjoy the concert.
- Donate the tickets – Some charities accept ticket donations and will give them to deserving families and individuals.
Major ticket resellers like StubHub and Vivid Seats make it easy to sell your tickets. You will pay a commission fee, but can likely recoup most of the ticket price if the show is in high demand.
You can also list the tickets for sale or trade on Facebook groups and Marketplace, Craigslist, or community boards. Be sure to only meet local buyers and exchange tickets in person for cash to avoid scams.
What if I’m Sick and Can’t Go?
Unfortunately, getting sick and not being able to attend is generally not grounds for a refund from the original ticket seller. However, if you have purchased ticket insurance, you may be able to get your money back.
Many ticketing sites like Vivid Seats and StubHub give you the option to purchase ticket insurance when you buy Bieber concert tickets. For an additional fee (usually around 10% of the ticket price), this protects you if you get sick before the show and cannot attend. Be sure to read all policy details, as pre-existing conditions are often exempt.
You can also look into 3rd party ticket insurance companies like Allianz Global Assistance. For a small premium, they will refund you the ticket cost if you are sick on concert day and provide documentation from a doctor.
Can I Get a Partial Refund on Bieber Tickets?
In most cases, partial refunds are not offered if you need to cancel your Justin Bieber tickets. Since your seat can be resold to someone else, the venue and ticket seller are unlikely to provide a partial refund.
Your best option is to resell the ticket yourself on an exchange site. You can opt to price the ticket lower than face value if needed so it sells quickly. This will allow you to recoup at least part of what you paid. Be sure to factor in fees the reseller will charge you when pricing the ticket.
In very rare cases, the box office may provide a credit on the amount paid if seats need to be relocated after tickets have been purchased. But do not count on getting any type of partial refund from the original point of purchase.
What if Bieber Postpones a Concert Date?
Given Justin Bieber’s health issues that previously delayed his Justice Tour, postponements are a possibility. If Bieber postpones a show for any reason, fans will have two options:
- You can use your ticket for the new rescheduled date.
- You can opt to get a full refund on the original ticket price. Refunds are generally processed back to the original payment method.
If the rescheduled date doesn’t work for you, request a refund within the timeframe stated by the ticket seller (usually 7-30 days once new date is announced). Keep in mind that any fees paid at time of purchase may not be refunded.
If the show is postponed last minute once you are already at the venue, hold onto your ticket. It will be valid for the makeup date. You should be eligible for a refund if you are unable or unwilling to attend on the new date that is scheduled.
Key Tips for Bieber Ticket Refunds
Here are some key tips on getting refunds for Justin Bieber concert tickets:
- Act quick – Request refunds as soon as a cancellation or postponement is announced to start the process early.
- Read policies – Understand refund rules before buying from ticketholders so you know what to expect.
- Get insurance – Purchase ticket insurance when available to protect yourself if you can’t attend.
- Sell unwanted tickets – Use a reputable resale site to recoup costs if you can’t go.
- Provide documentation – Have doctor’s notes, etc. handy if sick to support any insurance claims.
Conclusion
Justin Bieber concert tickets are a hot commodity and resell quickly. But circumstances sometimes change where fans need refunds. If the show is postponed or cancelled, refunds are generally available. However personal reasons for cancelling are usually nonrefundable unless you purchased separate insurance. Be sure to understand all policies upfront before buying Bieber tickets so you know your options down the line. Act quickly if the show date changes to start any refund processes right away. With some prep work, you can often recoup your costs even if you end up unable to attend the concert.